Frequently asked questions

Why are you offering direct biomarker access?

We believe strongly that when you understand your advanced biomarkers and can access them on your terms; you become a motivated participant in your health. Active participation drives better health outcomes.

Can I use my insurance to obtain your biomarkers?

We do not take insurance or participate in Medicare, Medicaid or other governmental or state programs. If you have a Health Savings Account or a Flexible Spending Account, we can provide an itemized receipt after your blood draw. Contact us [email protected] once your results come in and we will issue an itemized receipt

So am I saving money or just getting the biomarkers I want on my terms?

Because of our national contracts we are able to offer discount lab pricing directly to you for a 50-80% savings. Unfortunately, even with insurance, many consumers have very large deductibles and have to pay out of pocket for their labs. Additionally, there are numerous advanced biomarkers we offer that are not covered by insurance. Our program offers you significant savings on your terms.

You offer various modules, what if I just want one or two tests?

If you want individual tests, please go to our Custom Labs page and select the desired tests:

Is testing offered nationwide?

Direct lab access is obtained through our lab partner, Quest Diagnostics, and are available in every state except New York, New Jersey, Maryland and Rhode Island. If you want to see the most convenient draw site near you click here. You can also use this link to schedule a routine blood draw on the day and time you desire. Note: You are not required to schedule and can just show up at your convenience.

How soon can I get my Advanced Biomarkers tested?

Once payment is confirmed, you will receive a lab requisition from us by the end of the next business day. Once you receive your lab requisition, you may go to the lab for testing.

Are there any limitations to obtaining our modules?

Any one over the age of 18 may order one of our biomarker modules.

What should I do or not do the just prior to my testing?

We recommend overnight fasting and an early morning blood draw for all tests. Remember, it ok to drink plenty of water. Drinking water helps hydrate you and makes it easier for the phlebotomist to obtain your blood sample.

Do I need to make an appointment at the lab or can I just show up?

You do not have to make an appointment and can just show up. If you would rather not wait, it is advisable to schedule your draw here:

What do I need to bring with me to my blood draw?

Please allow 24 hours for your blood draw order to process. When you arrive at our affiliated quest draw station you will just need to provide your name and date of birth. The labs are pre-paid. Do not provide your insurance card to the lab or you may get billed. If you should have any trouble at the lab draw station, please call our emergency number at (855) FASTLAB – (855) 327-8522.

How soon do I get my biomarker results?

Most biomarkers will be available for your review within 7-10 business days. They will be emailed to you securely and transmitted to the Quest app should you take advantage of the mobile app. We do recommend the Quest App so that you will easily be able to trend your labs over time.

How can I receive my biomarker data?

Your biomarker data will be sent to you via an encrypted email. We also encourage you to sign up for the MyQuestApp available through the app store at no cost to you. This App will allow us to push your results to your mobile device and will allow you to trend your data over time. For any questions about setting up the app you may email us at [email protected].

Can you send my Advanced Biomarkers to my Doctor?

Yes. If you would like us to do so, please email [email protected]. We will send you an authorization to release the information and after receiving this back from you, we can fax your doctor the biomarkers. Many clients choose to make routine appointments with their doctor and print the biomarkers delivered to them by secure email.

Are you taking the place of my primary care doctor or practicing medicine?

No. Although we are providing direct access to advanced testing, we always encourage our clients to review their lab tests with their physicians. Your physician understands your past medical history, your family history and has the advantage of being able to examine you and interpret your results in the light of the above. is a direct access platform whose goal is to empower our clients to play an active role in their health.

Is there a time limit for the use of my Advanced Biomarker Testing?

Your labs must be drawn within 90 days after they are ordered. If they are not done within 90 days, you will be charged a $49 rescheduling/cancellation fee.

What if I decide to cancel my Biomarker Draw and reverse my credit card charges?

You will be charged a $49 cancellation fee